Shipping Policy
Fast, reliable delivery of authentic Indian spices across India
Processing Time
All orders are processed within 1–2 business days (Monday to Saturday, excluding public holidays).
During festivals and peak seasons (Diwali, Ramadan, etc.), processing may take 3–4 days.
Delivery Timelines
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (available at checkout)
Remote locations (North-East, Jammu & Kashmir, etc.) may take 2–3 additional days.
Shipping Partners
We partner with India's most reliable logistics providers:
You'll receive tracking details via SMS and email once your order is dispatched.
Shipping Charges
- Free shipping on all orders above ₹999
- Flat rate of ₹59 for orders below ₹999
- Express shipping available for ₹99 (regardless of order value)
Delivery Issues
If your order hasn't arrived within 10 business days, please contact us immediately at:
Email: support@masalytics.in
Phone: +91 98765 43210
We'll track your package and resolve the issue promptly. For damaged items, please refer to our Returns Policy.
Need Help With Your Order?
Our customer support team is available 10AM-7PM, 7 days a week.